Billhighway also has a section just for parents. For answers to your frequently asked questions or to learn more about Billhighway’s online security, please visit Billhighway.
To use Billhighway’s Pay Now Option online, you will only need the member's account number and e-mail address to make a quick payment.
Other Payment Options:
· Pay online securely using an echeck or by setting up an automatic payment
· Pay by phone. With Billhighways' automated system, you can make payments, verify your balance, check payment history or verify a chapter payment address. You will need your account number and zip code to use the automated system. 1.866.245.5499
· Pay by mail: Billhighway, PO Box 635674, Cincinnati, OH 45263
To prevent delayed processing, please include the bottom portion of your statement with your mailed payments and make checks payable to Billhighway or Zeta Tau Alpha.
· Pay on facebook. If you have a facebook account, you can can make payments right from facebook.
Invoices that are five days past due will be assessed a late fee. Please contact the collegiate chapter treasurer for questions regarding this fee.
We accept Visa, MasterCard, Discover and American Express credit and debit cards at this time.
Payment for multiple members cannot be combined. We do not have the ability to separate payments for multiple chapter members. Please submit individual payments for each member.
Billhighway provides a service to bill and collect fees from Zeta Tau Alpha members but does not determine fee amounts. For questions about balances and fees assessed, please ask your daughter to contact her chapter's treasurer.
We are here to help with anything you might need.
By e-mail: click here.
Please be sure to include the member’s name, account number and Zeta Tau Alpha with your question in the email.
By phone: 1.866.245.5499
Client Care hours: Monday – Friday 9:30 a.m. – 6:00 p.m. EST
Members can add their parent's e-mail address to their personal profile in ZTA's database. This will allow you as a parent to receive a copy of your daughter’s monthly billing statement. Ask your daughter to log into Sisters Only of the ZTA website and click on "Update Information and Privacy Settings." On that page, she should select "Contact Information" and then add your e-mail in the appropriate section.
To log in to your daughter’s Billhighway account, you will need her username and password. Billhighway cannot give out this information due to our privacy policy.
Click here to visit Billhighway's special help section just for parents.