Parents
Forever begins with friendship
In 1898, Zeta Tau Alpha’s nine young Founders envisioned an organization that would perpetuate their ties of friendship. After 120 years, more than 260,000 women have experienced the unlimited opportunities of ZTA membership.
Our mission is to make a difference in the lives of our members by developing the potential of each individual through innovative programming, which emphasizes leadership development, service to others, academic achievement and continued personal growth for women, with a commitment to friendship and the future based on the sisterhood, values and traditions of the past.
From your daughter’s first day in ZTA, she will sense that lifelong commitment to friendship. Our Zeta Is Forever New Member Experience connects new members to new sisters. Each new member is paired with a Big Sister, who guides her through her first months in ZTA and then continues in a mentoring role. ZTA alumnae advisors and National Officers also provide guidance to our collegiate members.
ZTA promises to assist your daughter in facing the challenges of today’s college student through our award-winning programming, including:
- My Sister, My Responsibility, which creates conversations around risk and educates members about caring for themselves and others;
- Behind Happy Faces, which helps members better understand mental health and how to approach a friend who might need help; and
- Generation Rx, our newest peer-facilitated program about the dangers and consequences of prescription drug misuse.
You can learn more about our educational programming here.
Our Creed says, “…in Zeta Tau Alpha, lies the opportunity to learn those things which will ever enrich and ennoble our lives.” Our partnership with our other entities helps us live up to that promise.
The ZTA Foundation funds scholarships and educational and leadership development programming, and encourages our members to Think Pink® as we join in the fight against breast cancer. The ZTA Fraternity Housing Corporation—the largest in the Panhellenic world—provides safe, secure and competitive meeting spaces for our collegiate members.
We promise to give your daughter opportunities to serve, lead and succeed throughout her time in college and as an alumna. It is a joy to work with our collegiate and alumnae members as they build supportive networks, strengthen their skills, pursue their purpose and discover their potential. Thank you for trusting us to provide those experiences for your daughter, not just for four years, but for life.
Alicia Patten Williams
Zeta Tau Alpha National President
Billhighway chapter financial management system
Billhighway is a cloud-based platform that helps nonprofits and associations automate all areas of their financial life cycles. Zeta Tau Alpha partners with Billhighway to help our chapters manage their finances effectively.
Each ZTA collegiate chapter creates monthly statements for members’ dues and fees through Billhighway. Members receive their statements by email and are responsible for making payments directly to Billhighway online, by phone or by mail.
If you would like to receive a copy of your daughter's monthly statement, she must add your email as a secondary email address to her Billhighway account. She does this by updating her membership information in the Sisters Only portion of the ZTA website. This will allow you to receive a copy of your daughter’s monthly statement.
Billhighway has an online section just for parents. For answers to frequently asked questions or to learn more about Billhighway's online security, please visit www.billhighway.co/parents/.
Monthly statements are sent by email to the member (and to her parent if she has added a secondary email address), on either:
- the first of every month with corresponding charges due by the 11th,
- the 15th of every month with corresponding charges due by the 25th.
The chapter may opt to chose either statement date.
Billhighway will assess a 4 percent late fee per invoice, with a minimum amount of $1, on all invoices over five days past due.
To ensure a payment is allocated to the right account, a member or her parents must pay her dues directly to the Billhighway processing center online, by phone or by mail.
Pay Online
By electronic check, debit or credit card, or automatic payment draft. For quick and easy payment access, a member or parents should click on “Pay Now” in the email they receive. Note: A 3.5 percent fee will be deducted from all member payments made via credit or debit card for merchant fees. Online electronic check payments are recommended for faster processing.
Pay by Phone
Call (877) 333–6007 to make payments. You will need your daughter’s Billhighway account number and permanent address zip code. Note: A 3.5 percent fee will be deducted from all member payments made via credit or debit card for merchant fees.
Pay by Mail
Send payments to the following address:
Billhighway
Zeta Tau Alpha
PO Box 635674
Cincinnati, OH 45263-5674
When paying by mail, you must attach a remittance slip and write the Billhighway account number on your check. The remittance slip is the bottom portion of the invoice you will receive by email. Without a remittance slip, payment could be delayed. Payments by mail typically take five business days to be processed. Online electronic check payments are recommended for faster processing.
If you have more than one ZTA daughter, you must pay each account separately. Billhighway will not combine the accounts. Please submit individual payments for each member.
Payments will automatically apply to the oldest invoice on the account.
Billhighway provides chapters with the software to bill and collect fees from Zeta Tau Alpha members, but the chapter itself determines fee amounts, with assistance from advisors and International Office. For questions regarding how much your daughter owes or fees that were assessed to her account, you or she should contact her chapter Treasurer.
Activating an Account
A member activates her account by going to www.billhighway.co and clicking on “Activate Account” in the quick links section at the bottom of the page. Billhighway will send an activation code by email. The email address entered should match the email the chapter has on record. The member then enters the activation code on the Activate Account page. If the member does not receive an activation code via email, she can request a new one from the Activate Account page. Next, she creates a password and re-enters it for confirmation. Once she clicks “Submit,” she will have activated her Billhighway account.
Viewing a Balance
Each member has her own Billhighway account at www.billhighway.co with 24/7 visibility of payments, charges and activity. She may also call (877) 333–6007 to make payments, verify her balance, check payment history or verify a chapter payment address. She will need her account number and permanent address zip code.
Paying A Specific Charge
Payments will automatically apply to the oldest invoice on the account. To pay a specific charge rather than the oldest invoice, a member may go to My Account > Make My Payment, then choose "I'd like to pay a different amount" and then "Select Specific Charges." She clicks on the invoice she would like to pay and follow the steps to complete the payment.
Printing Additional Remittance Slip
Each emailed invoice contains a remittance slip at the bottom of the page. A member can print an additional remittance slip by logging into the Billhighway account and navigating to the Reports > Balance Detail page. From this page, she selects a PDF from the available invoices to print. To pay by mail, send the printed remittance slip and check with the account number indicated to the address listed above.
Username
A member’s username is her email address. If a member does not recall the email address she entered as her username, she can contact the Client Care team for assistance at support@billhighway.com.
Updating Personal Profile Information
ZetaBase (ZTA’s online database management system) and Billhighway are in sync. When a member updates her information in ZetaBase, and the updated information will appear in their Billhighway account within two business days.
Password Reset
A member may reset her password by clicking the link next to “Forgot your password?” on the Login page. She requests a new activation code by darkening the circle next to "Send me an Activation Code." Once she receives the new activation code, she returns to the “Forgot your password?” page and enters her email address, Billhighway account number and activation code to reset her password.
Account Number
A member’s account number is located on the top-right corner of her Billhighway statement. The account number will also appear on her account summary when she logs into her Billhighway account. The chapter Treasurer can also provide a member with her Billhighway account number.
Visit www.billhighway.co/parents/
Contact Billhighway:
Client Care hours: Monday through Friday 9 a.m.–7 p.m. EST
By email: support@billhighway.com
By phone: (866) BILLHWY; (866) 245–5499